[Resolved] Dotzot — courier not delivering

Aneesa1991

from Kalpetta, Kerala

Address:

Kannur, Kerala, 670009

Courier of tracking number[protected] to kannur is witheld in the office and they are telling some issues. Plss help to release the courier.
I went to collect the courier but they are not giving it saying some issues
They are telling that they recieved a mail from the head office saying not to deliver the product as customer has not paid. But the sender has paid and if any issues we are ready to pay the shipping charge neared for shipping the product to kannur from ludhiana

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Jul 16, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2018

DotZot Customer Care's response Dear Aneesa,

We request you to provide us the Airway bill number of the shipment to validate further.

Yours sincerely
Customer Service - DotZot

Verified Support

Jun 04, 2018

DotZot Customer Care's response Dear Aneesa,

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot