Dotzot — Delay in delivering the item.ref. id.[protected]

I had booked a medical equipment from Bangalore to Trichur (Kerala)on14.5.21.They picked it on 17.5.21 and the item reached Kochi on19.5.21.From there it took 8 days time to reach Trichur (Kochi toTrichur 60kms) and that too after several mails. Eventhough reached Trichur on 27th morning, not delivered. It is an medical equipment. On24 th they assured that it will delivered with in 48 hours. Not delivered even after 60hours