[Resolved] Dotzot — delay in delivery/updates | |||
I placed an order and it was shipped via dotzot bangalore on 9/7/19. My awb#[protected] has been in transit since 11/7/19 till now and no further update on it. This is frustrating cause the last location is 8 hours far from my location. How come it take 7 days and counting to reach my local area. I have received no calls no emails nothing. Very poor service. Please look into it and update status on it. Was this information helpful? | |||
Aug 18, 2019 Complaint marked as Resolved DotZot customer support has been notified about the posted complaint. Verified Support Jul 18, 2019 DotZot Customer Care's response Dear Kelsang Yeshi, We regret for the inconvenience; Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply. Yours sincerely Customer Service - DotZot | |||
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Comments
If dotzot aka DTDC is not providing deliVERY SERVICE than why accept the package in the first place and waste customers time. Please shut down your office in Dimapur or update your companies to not accept such orders.. unprofessional and disgusting. No idea how you guys are making profit or still in business.. look at the image below. I am located in Dimapur Nagaland and it's saying I rejected it when the item is still in Assam Guwahati.. how is it possible.. Bloody ###.
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