[Resolved] Dotzot — delaying the delivery by false reasons

Srinu Cheram

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500018
Website:	dotzot.in

The dotzot should need to delivery the item on 28th nov and updated the status that customer address is wrong and not reachable, when i noticed this reason immediately communicated them and they said there is no delivery boy today so we postponed it to tomorrow, so i asked; that is all fine but why this reason mentioned where as am keenly waiting for the delivery at home.
Again today the same reason updated and saying you were not reachable and they now supporting their delivery boy where as no one visited my place even not closed a door at least for a minute.
Bloody false service.

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Jan 3, 2019

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2018

DotZot Customer Care's response Dear Srinu Cheram

We regret for the inconvenience;

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot