[Resolved] Dotzot — delivery boy misbehave

shrivastav_sinha1

from New Delhi, Delhi

Address:

DJENA COMPANY, G-195, 2ND FLOOR, SEC-63 NOIDA, Gautam Buddh Nagar, Uttar Pradesh, 201301

We have received the courier on Saturday evening and it is a horrible experience with the courier boy.

He came around 6.30pm and made a call to on my mobile and said “ app ake niche se courier le jao” mein second floor ja nahin paunga.

Where as in address it is clearly mentioned 2nd floor and it was his duty to drop the courier.

Everyday we are getting many courier and your person was most arrogant and he threatened if we shall not pick up from ground floor then he will return the documents.

Is this your service ???

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Jul 13, 2019

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2019

DotZot Customer Care's response Dear Shrivastav,

We regret for the inconvenience;

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot