[Resolved] Dotzot — delivery of a bag with docket#[protected]

Vanitha Lokesh Mathanda

from Bengaluru, Karnataka

Address:	560066
Website:	instacom.dotzot.in/GUI/Tracking/Track.aspx?WebX_ID=QF5CxvH87JPz4ed+24mqzcvdsqqBm7bYMEQVYLCBSzf1ztGGe

There is a bag with docket #[protected] pending delivery to my address. I received a call in the first week of october in the morning stating to me, "i am on the way to deliver your package." after that no one came and i waited upto 6 p. M., called back and the delivery person said "it is raining i will come tomorrow." the next day i called and he said i am on the way. This continued for 1 more day after which no one responded for my phone calls. When i checked on the website, it mentioned as "undelivered due to receiver refused delivery - (Cir)" how can i refuse delivery when i have not received any call regarding the delivery? As of today, i am yet to receive the delivery. I have registered several complaints on the dotzot website but with no luck. Please attempt re-delivery.

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Nov 24, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2018

DotZot Customer Care's response Dear Vanitha Lokesh Mathanda

Query for the AWB Number[protected] is already registered at our website under contact us & response to the same has been addressed through mail at your registered email id.

Yours sincerely
Customer Service - DotZot

Oct 30, 2018

Updated by Vanitha Lokesh Mathanda Absolutely no calls or followup from DotZot. How much time does it actually take to deliver to a customer???

This is really painful to followup so many times with DotZot.