[Resolved] Dotzot — delivery problem

Catscar

from Kolkata, West Bengal

Address:	East Sikkim, Sikkim
Website:	Www.Dotzot.in

Delivery service is horrible
The person who was supposed to deliver my parcel has his mobile number switch off. I made multiple attempt to contact the delivery service but it's futile. My parcel is pre paid and there site is saying that the parcel is delivered which it has not.
Tracking number[protected].
And when i tried contacting then through their website they didn't had any phone number for contact and the only service they provided was email to which i got replied as you already received your parcel and nothing else n nothing related to how i haven't received it or none of their employees are trying to deliver it.

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May 28, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Mar 24, 2018

Updated by Catscar I went to courier place and got my parcel myself.

Verified Support

Mar 26, 2018

DotZot Customer Care's response Dear Customer

We regret for the inconvenience;

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot