[Resolved] Dotzot — delivery system

bidisha bhattacharjee

from New Delhi, Delhi

Address:

New Delhi, Delhi, 110009

My delivery item(track no[protected] was supposed to be delivered by 11th July but still it is not delivered neither corresponded.After enquiring I have been asked to collect it from their office. Is this what courier service supposed to be or do we pay such high charge for it?why the customer would be misleaded with a false date and won't get delivery on time? Why I haven't been told nor contacted from the office stating the status of my delivery?my Now they are not sure where my parcel is.for such misplacement or due to the delayed/failed delivery who will compensate?

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Aug 16, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2018

DotZot Customer Care's response Dear Customer

We regret for the inconvenience;

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot