Dotzot — didn't get the delivery package[protected] | |
Didn't get the package delivered to the destination even after 2 days in out of delivery status. Courier guy mentioned reason twice as customer not available & customer requested for another date without calling the customer. We didn't receive any call to the primary & secondary number. Without calling the customer, courier person should not update a wrong status. Pls check & send the package delivered to the destination address at the earliest. Reference number[protected]
Was this information helpful? | |
|
DotZot customer support has been notified about the posted complaint. Verified Support Jul 18, 2019 DotZot Customer Care's response Dear rmgaya3, We regret for the inconvenience; Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply. Yours sincerely Customer Service - DotZot Jul 18, 2019 Updated by rmgaya3 Still it is not in out of delivery status. Pls check as soon as possible and deliver the product.[protected]. Worst customer service ever. | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
60%
Complaints
445
Pending
0
Resolved
265
View all 445 DotZot reviews & complaints
View all DotZot contact information
Post your Comment