There is a bag with docket #[protected] pending delivery to my address. I received a call in the first week of october in the morning stating to me, "i am on the way to deliver your package." after that no one came and i waited upto 6 p. M., called back and the delivery person said "it is raining i will come tomorrow." the next day i called and he said i am on the way. This continued for 1 more day after which no one responded for my phone calls. When i checked on the website, it mentioned as "undelivered due to receiver refused delivery - (Cir)" how can i refuse delivery when i have not received any call regarding the delivery? As of today, i am yet to receive the delivery. I have registered several complaints on the dotzot website but with no luck. Please attempt re-delivery.
On october 24th, i received a response as below.
"dear vanitha lokesh mathanda
Query for the awb number[protected] is already registered at our website under contact us & response to the same has been addressed through mail at your registered email id.
Yours sincerely
Customer service - dotzot"
After that absolutely no update or follow up. How long does it actually take to deliver a product to a customer??? Was this information helpful? | 
