[Resolved] Dotzot — dotzot: without calling they updated the status unavailable for delivery

Nagaraj_Jonna

from Bengaluru, Karnataka

Address:

560068

DOTZOT and my shipping number is[protected].

I have ordered for JBL Inear phone through harmarnaudio.in they have couriered it through DOTZOT almost it took more than 3weeks of time but today without calling anything they updated the delivery status as Unavailable. I don't know how they are doing these kind of things as we are believing them but they are not being faith for us

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Jun 11, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2018

DotZot Customer Care's response Dear Nagaraj

Thank you for contacting DotZot Support Desk!

We request you to provide us the Airway bill number of the shipment to assist further.

Yours sincerely

Customer Service - DotZot

Verified Support

Feb 07, 2018

DotZot Customer Care's response Dear Mr Nagaraj

As per our records this Airway Bill is that of November month. We request you to contact Harmaan with the Airway Bill Number and your order number so that you will get more clarity.

Yours sincerely

Customer Service - DotZot