Dotzot — fake status update, never contacted, poor service.

Address:	735220
Website:	dotzot.in

I bought a motor from ebay on 26th of august and it is shipped thru dotzot. It took a long time to reach their destination office and their staff is supposed to deliver it to my home.in the meantime, i was also tracking the awb. But then the following day i checked the status update it shows "undelivered due to cid - receiver not available or out of station" but no one has contacted me so far. The next day status was also the same without contacting me. On the third day which is today the 7th september i got an sms mentioning that the parcel will be delivered today but no one turned up and once again the status update is the same as early. Now my question is how do they know whether i am available or not without contacting me? I called ebay cc and dotzot cc they both assured me that i will receive my parcel today but at the end of the day, the result is the same. And yes i have asked dotzot cc for the contact number of the delivery guy and they provided me a number but when i called this number the guy said that he left dotzot long time ago. And then i again called dotzot cc for the local office or alternative contact number but they don't have any except that one number. What kind of service provider is it who is operating without proper management? Very disappointed with this kind of lies