[Resolved] Dotzot — fake update case with any call | |
Consignment no: i[protected] Title: on 24 apr 2019 16:07:44, out for delivery ranchi, ranchi, without any call and without any confirmation, status change "undelivered due to receiver requested delivery on another date - (Cir) ranchi". And till date/time no anyone call me regarding that. It very bad/poor service provide by dotzot without any information product holds from last 1 week. I am waiting and waiting call from courier unfortunately till date time not gets any call. It's very poor & bad service by courier. Now on 30 apr 2019 ones again i have received fake message without any call and information. Out for delivery ranchi, ranchi, without any call and without any confirmation, status change "undelivered due to receiver requested delivery on another date - (Cir) ranchi". I ay try to call agent number, he told me i am not working on dotzot. At my knowledge "no poor courier service has been seen till date". Customer said that delivered with in 24-48 hours after complaint. That time much past 24-48 converted into week. Till time i am not received my product. This courier zero is not worth the feedback, it should be given feedback in the negative (Below zero). Very bad bad... Service Was this information helpful? | |
Jun 7, 2019 Complaint marked as Resolved DotZot customer support has been notified about the posted complaint. Verified Support May 03, 2019 DotZot Customer Care's response Dear Vidya.We regret for the inconvenience; With the limited information which can be viewed in your email. We request you to provide us the Airway bill number of the shipment to assist further. Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply. Yours sincerely Customer Service - DotZot | |
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