[Resolved] Dotzot — Fraud they changed invoice copy and Barcode and mobile cover replaced with some used mobile cover | |||||
Dotzot is worst courier company my cod parcel with Consignment no:- I[protected] booked from Mumbai on 7/11/2016 ans was at destination on 11/11/2016 they finall made DRS copy on 14/11/2016 but due to currency problem i had mailed to Mumbai RO to convert into Prepaid with ₹0 Invoice Value they did same day from then after i am mailing each and every day to deliver parcel but they was just giving fake hopes its wil be delivered or exuse no delivery boy.! Then finally i called in Bangalore to Dixina Mam so they delivered the parcel on 21/11/2016.!! Parcel was delivered but everything was changed 1st :- That was not my Invoice bill Book Xerox 2nd :- Barcode I[protected] 3rd :- Mobile Phone Case Invoice bill xerox was not which i have attach nor Scanning barcoce this they took out print on white paper with address and Barcode and then they pasted nor which phone case i had sent I mailed them and i got answer from Bangalore Dixina Mam that we had a talk to your customer she said i received in Intact Condition but this is totally changed I haven't order this stuff.! So i called up Dixina mam regarding this she said it was in Intact Condition so we cant help still wil see.!! my point is how dare they changed it without asking.! Even a small kid wont accept open parcel so such exuses please dont give us.!! Parcel was packed but haven't which i have sent to my customer I am attaching few pictures please have a look GNA COVERS is my Invoice Bill Book and see what my client in what condition So kindly team take this case seriously Regards Nadeem [protected] Was this information helpful? | |||||
Dec 28, 2016 Complaint marked as Resolved DotZot customer support has been notified about the posted complaint. Verified Support Nov 24, 2016 DotZot Customer Care's response DONE
| |||||
2 Comments | |||||
Comments
My parcel was reached in the city on 19Nov as shown online but till today no one came to deliver at my address and at present fake status was updated that *cash was not ready* even no one can call me till now if there was any issue. My tracking I'd is AWB I[protected] very disappointed from your services kindly arrange to deliver urgently tomorrow
Reply
Dear Sir,
My Parcel Tracking no is AWB I[protected] . And Dlivered address id NTF India Pvt. Lmt., Sec-3 Manesar, But I Am Not Received this Parcel till now but its show that RECEIVER REQUESTED DELIVERY ON ANOTHER DATE . Please delivered this parcel on urgent bases . its very urgent.
My Parcel Tracking no is AWB I[protected] . And Dlivered address id NTF India Pvt. Lmt., Sec-3 Manesar, But I Am Not Received this Parcel till now but its show that RECEIVER REQUESTED DELIVERY ON ANOTHER DATE . Please delivered this parcel on urgent bases . its very urgent.
60%
Complaints
445
Pending
0
Resolved
265
View all 445 DotZot reviews & complaints
View all DotZot contact information