[Resolved]  Dotzot — I had purchased a smart watch delivered by dotzot

I purchased a smartwatch from a website headphonezones.com, which on continuously emailing to cancel my order, did not cancel. So I had to pay the COD of Rs. 1798 and collect the parcel on 11th Nov 2019, from DTDC center.
Tracking Id: I[protected]
The parcel was shipped by Dotzot. Upon receiving, the product turned out to be a Fast track watch with no receipt.
The number on the delivery note is switched off and, the website is now unavailable. Please help.
I want a refund, as this is definitely what I had purchased or intended to be delivered
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Dec 15, 2019
Complaint marked as Resolved 
DotZot customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2019
DotZot Customer Care's response
Dear Moinak,

We regret for the inconvenience;

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot
Complaint comments 

Comments

Hello,
COD has been taken by DTDC person of Domalguda Himayathnagar hyderabad who delivered fake torn shirts and took 1099 from us.

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