[Resolved] Dotzot — item not delivered on date

Gyanendra sb

from Mumbai, Maharashtra

Address:

180005

My item id i[protected] was out for delivery as per track on 27 jul upto 1830hrs. At 1850hrs i again track my item and i found that item will be delivered on 1 aug on customer request. I was shocked. I couldn't understood why this is happening. I try to call dot dot jammu but no response from morning to till evening. This type of service providers are loosing the trust of dotzot courier. It is very serious concerns. Plz look up the matter and take action on defaulters.

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Sep 16, 2019

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Jul 29, 2019

DotZot Customer Care's response Dear Gyanendra,

We regret for the inconvenience;

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot