Dotzot — Not receiving my order

Website:

dotzot.in

I have not recieved my order which is from satha, bulandshahr... Today i got a message that my order is in my city. Although i m not able to recieve my order... I am not expected that yours sevice is also poor as others
Very shamefull
Now give my order an good luck
I am expected that i am able yo collect my order today
If you not do as it is than u will loss so many costumers