[Resolved] Dotzot — packet not delivered on time | |
I've placed an order from Healthmug and the medicine was supposed to deliver on 19th of Jan 2019. There was no information on DotZot tracking number and when I spoke to Helathmug customer care even they donot know where is the packet lying. After interacting 5 times on 21st Jan 2019, Healthmug took the case seriously and Dotzot processed the ordered from 22 Jan 2019. Now I could see the status is showing in Bangalore but donot know when it would reach to my home. Was this information helpful? | |
Feb 25, 2019 Complaint marked as Resolved DotZot customer support has been notified about the posted complaint. Verified Support Jan 25, 2019 DotZot Customer Care's response Dear Pranaya BarikWe regret for the inconvenience; With the limited information which can be viewed in your email. We request you to provide us the Airway bill number of the shipment to assist further. Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply. Yours sincerely Customer Service - DotZot | |
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Late processing delivery for online date
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