[Resolved] Dotzot — parcel not delivered and company not reachable on phone.
C
Cavin Misao
from Chennai, Tamil Nadu
Address:
Bangalore, Karnataka, 560077
I have received a message saying that my parcel is out for delivery and they have provided delivery guy's number in the sms. But when I called the delivery guy's number it says incoming calls to this number not available. Nobody has called or come to deliver the package. Next day i got another message saying that my package could not be delivered reason "RECEIVER REQUESTED DELIVERY ON ANOTHER DATE". This is not true. None of their customer service numbers are working. I checked with DTDC customer care and they are not even aware of DOTZOT being partner to DTDC. But DOTZOT have DTDC logos on their website clearly they have misused DTDC logos. So far i still have not got my parcel and I am not sure if I am ever going to receive the package. I think DOTZOT has parnerned with fake shopping sites to scam people.
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May 27, 2019
Complaint marked as Resolved
DotZot customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2019
DotZot Customer Care's response Dear Cavin Misao,
Greetings from DotZot!
We wish to inform you that, the shipment number[protected] has been delivered on 11th April 19.
We regret for inconvinces.
Thank you for choosing DotZot.
Yours sincerely
Customer Service - DotZot
Verified Support
Apr 25, 2019
DotZot Customer Care's response Dear Cavin Misao,
Greetings from DotZot!
We wish to inform you that, the shipment number[protected] has been delivered on 23th April 19.
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