[Resolved]  Dotzot — pickup/delivery issue

Hi
I was sent my returned product was oct 25, 2018. 20 days are gone. My product was in transit status from nov 2, 2018 to still now..
When my product go out to destination for delivery??
Why my product was in pending? I was called to shipper partner, they have not been tell about proper answer.
Please take an my product immediately to delivering.
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Dec 16, 2018
Complaint marked as Resolved 
DotZot customer support has been notified about the posted complaint.
Nov 12, 2018
Updated by Mehala Mehala
Courier ref no:[protected]
Verified Support
Nov 13, 2018
DotZot Customer Care's response
Dear Mehala Mehala,

We regret for the inconvenience;

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot
Complaint comments 

Comments

This is not my product please refund my money
My Account number:[protected]
Ifsc:kkbk0007466

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