[Resolved] Dotzot — product not delivered order no_[protected]

somu_somu

from Vasai-Virar, Maharashtra

Address:

Draeger India Pvt Ltd, Shed no 4, Survey no 46,Near Bhajanlal Dairy, village deodal, post kaman vasai east,, Thane, Maharashtra, 401208

I ordered a product to be delivered to vasai_mumbai by 3 sept 2019 (Order no:[protected] and tracking id:[protected]. As per tracking information it says undelivered due to customer not receiving. This is completely false and misleading. Dotzot has not contacted me or anyone in my office and has not attempted delivery since the recepient was at office last 3 dats. None of their customer care numbers are working. I have absolutely no other remedy to contact them.

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Oct 10, 2019

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2019

DotZot Customer Care's response Dear somu,

We regret for the inconvenience;

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot