[Resolved] Dotzot — product not delivery

Chandana Prasanth

from Ongole, Andhra Pradesh

Address:

venkatapuram(village),chintalapudi (mandalam),west godavari distict, 534460 Venkatapuram, 534460

Ordered a product online and the courier partner was dotzot.
According to the shipping details the product reached vijayawada (My not place) 23th april, 2019 and is shown out for delivery on 26th april, 2019.
Though i required the shipment / product urgently, yet i can understand the load might be high so i waited for another day i. E. 30th april, 2019.
Today is 4nd may, 2019, still product is not delivered.
The product is shown out for delivery since 26th april, 2019.

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May 4, 2019

Complaint marked as Resolved

Ordered a product online and the courier partner was dotzot. According to the shipping details the product reached Vijayawada (My not place) 22th april, 2019 and is shown out for delivery on 26th april, 2019. Though i required the shipment / product urgently, yet i can understand the load might be high so i waited for another day i. E. 30th april, 2019. Today is 4nd may, 2019, still product is not delivered. The product is shown out for delivery since 26th april, 2019 this is my no 9014516807

DotZot customer support has been notified about the posted complaint.

Verified Support

May 07, 2019

DotZot Customer Care's response Dear Chandana Prasanth,

We regret for the inconvenience;

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot