[Resolved]  Dotzot — product not received and message showing delivered

Delivered: your shipment[protected] has been delivered by dotzot agent [protected]. Please rate us on: tinyurl.com/ybnojq9r
The above message showing product delivered but haven’t received it yet. When called up agent named prasanto kumar sahoo he said will be delivered tomorrow and when enquired why it’s showing delivered he replied this is the way it shows. Pl see to the matter urgently as i have already paid in full, thanks.
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Sep 30, 2018
Complaint marked as Resolved 
DotZot customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2018
DotZot Customer Care's response
Dear Faisal,

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot
Complaint comments 

Comments

I have received SMS that[protected] has been delivered on 25/08/2018 but i have not received my order.

Kindly tell me who received this order and without delivered ordered why fake sms send.

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