[Resolved] Dotzot — shipment delay

Gilchrist Silkam T Sangma

from Imphal, Manipur

Address:

Kamrup Metropolitan, Assam, 794001

My shipment address is Tura, Meghalaya whereas Dotzot, Guwahati is trying to deliver my order in Guwahati itself. The package arrived in Guwahati on 15/5/2018 and Dotzot has neither contacted me or forwarded the package to the given address even until now. This is not the first time I’ve encountered the same problem with Dotzot. In the last case, I received the package two weeks after it reached Guwahati!!!

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Jun 21, 2018

Complaint marked as Resolved

DotZot customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

DotZot Customer Care's response Dear Customer

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot