Dotzot — shipment undelivered and agent not responding to phone calls

Awb :[protected]
Parcel order no : [protected]
Shipment undelivered reason : wrong / incomplete info.

I am highly disappointed with your services. Please look for better employees.
The address provided is correct and complete. But seems your employee - agent allotted to me mayur joshi is inefficient as he is not attending his mobile inspite of calling thrice and did not even bother to revert back. His contact is [protected]

The order is very urgent

I need the parcel to be delivered tomorrow morning 9 am without any delay
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DotZot customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2019
DotZot Customer Care's response
Dear Pparmani,

We regret for the inconvenience;

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot
Jul 24, 2019
Updated by Pparmani
So when can I expect delivery . The address is correct. I need the parcel today itself . It's very urgent. Can you allot me a reasonable agent who will coordinate with me.
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