[Resolved]  Dotzot — wrong product delivered

Address:Gaya, Bihar, 823001

I request you to please refund my money, and retutn your product as soon as possible. I want my money back because the product you delivered is of poor quality and wrong as per the order given by me. Kindly refund my money and take back your product. My order id is [protected]. And the date of delivery is 11/05/2018. And the order date is 5/05/2018
Thank you.
Was this information helpful?
No (0)
Yes (0)
Jun 18, 2018
Complaint marked as Resolved 
DotZot customer support has been notified about the posted complaint.
Verified Support
May 15, 2018
DotZot Customer Care's response
Dear Customer

We wish to inform you that DotZot is the delivery partner for your order booked through Shipper. However, if you want the delivered shipment to be returned to your shipper, we would require instructions from your shipper.

Therefore we request you to contact your shipper for further assistance.

Yours sincerely
Customer Service - DotZot
Complaint comments 

Comments

Respected team
My parcel is out for delivery on 12/5/2018 but till date I didn't receive it why.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DotZot
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    445
    Pending
    0
    Resolved
    265
    DotZot Phone
    +91 89 0879 3938
    DotZot Address
    2nd Floor, No.2, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DotZot contact information