[Resolved]  Dr. Agarwal Eye Hospital — poor patient care and worst service

I am a doctor. Visited Thiruvallur branch Agarwal with foreign body in the R eye. Had severe irritation. The receptionist told me that they couldn't attend me bcoz the had lot of op. I wish she could have some responsibility over the patients. Worst health care seriously. I have never treated patients like this in my lifetime. Big failure.. shame on you people for treating patients like this. The way she told that she couldn't take my case I was shocked. Irresponsible people will do nothing good for the patients.
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Mar 15, 2019
Complaint marked as Resolved 
Dr. Agarwal Eye Hospital customer support has been notified about the posted complaint.
Verified Support
Feb 04, 2019
Dr. Agarwal Eye Hospital Customer Care's response
Dear Sir/Madam,
Thank you for your feedback. Request you to share your contact details. would like to speak to you to understand more.
Please reach us at below support
Email : [protected]@dragarwal.com
Whatsapp :[protected]: Whatsapp Link : https://goo.gl/qtLRzR
Complaint comments 

Comments

When senior citizen visit Agarwal, it's very easy for opticals selling person to sell faded frame very easy

demo frame was sold for my dad .its clearly visible for seeing it

What for u sell faded frame for Rs.4982

Kindly give me solution for my product
It's very low quality
The salesperson told me that there was offer on Frame of 40 %, I cleared asked during discussion like I am going to submit bill for reimbursement process.
But today when I received the final bill, it was 10%

The issue was the % of discount given was wrong

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