Dr Lal PathLabs — the doctor and technician misbehaved and unprofessional doctor

I would like to raise a complaint against drlal path lab, ashok vihar phase 2 branch.
the billing exec here do not ask for medical prescriptions for the tests but the doctors inside talk impolitely and ask for the same once you have paid for the tests. in my case I went for an ultrasound of whole abdomen when the dr here, dr divya goel started throwing attitude . firstly she alonhwoth her assistant was constantly making faces on seing me the first time she asked once if my bladder was dull for the test, I said I wasn't sure she made a really unprofessional face and asked me to wait. post that when I went back to meet her she started asking me questions really rudely and mistook me for someone else as well "ye madam to wahin hai" was what her assistant said. when I tried talking with her she rudely gave me the bill and said I will not do your test, she also asked her assistant to go and return my bill and refund money, I haven't seen such a doctor ever. they already charge much more than other diagnostic chains and behave like that with patients. please take a strong action on this.