Dr Lal PathLabs
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Dr Lal PathLabs Complaints & Reviews

V
VibhasKelkar
from Pune, Maharashtra
Nov 21, 2023
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Due to Machine problem Dengue report will be delayed.

Address:Shubham Hights, Shop No.11 Ground Floor, next to Ganesham SOC, Pimple Saudagar, Pune, Maharashtra 411027
Website:www.lalpathlabs.com

Due to Machine problem Dengue report will be delayed by one day...This was a message I got from reputed lab test center. Its really pathetic that how can they say like that. Are they using only one machine across all Pune. My doctor is waiting for report and based on that he will decide my son treatment.

This is really pathetic situation for such a reputed labs.
Date of incident: 19 -Nov-2023...
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R
Ritsee
Sep 19, 2023
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Regarding report

Address:Raipur chattisgarh
Website:Lalpathlabs.com

My dengue test 17.sep.2023 has done but they didn't not give my report till today 19.sep.2023, they are not to refund my amount.
This report not valid after 2day...
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I am writing to complain about the unsolicited commercial communication (UCC) or spam messages that I have been receiving from Dr. Lal PathLabs, a service provider of diagnostic and related healthcare tests in India.

I have never visited or availed any service from Dr. Lal PathLabs, but someone accidentally gave my mobile number to them, I guess. And now they are spamming my messages with promotional offers and reminders for...
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Rahul Tndn
from Noida, Uttar Pradesh
Apr 16, 2023
Apr 16, 2023
This thread was updated on Apr 16, 2023
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Covid sample not reached to lab even after 24hrs

My covid sample has not reached to lab even after 24hrs and this is happening in Delhi ncr. I got to know about this when I called them about delay in my report.
Was my sample in some one bag in office or home. What's the professionalism you carry if you can't even tell this upfront.
How I can be sure you have not mixed up my sample, is the test still valid, do i end my quarantine and come out if it says negative.
br...
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I
iAnujKumar
Mar 23, 2023
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Test Reports Delayed

I had booked a rapid test for which their mobile application had suggested to get it done and get the reports on the same day. But it has been more than 24 hours and I still have not received the reports....
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S
from Agra, Uttar Pradesh
Oct 11, 2022
Oct 11, 2022
This thread was updated on Oct 11, 2022
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Not refund my amount

Sir It is submitted that i SATENDRA SINGH was visited on 10.10.2022 in Dr. Lal Pathlabs at Pushpanjali Hospital & Research Centre, Agra. I paid amount of rs. 2211/- vide registration no. 213449 on 10.10.2022. All test done except of Blood Culture but whole amount is already paid. Blood culture test not conducted by the above lab and not refund my amount. I am already visited in lab 03 times but they are not responded satisfactory reply and...
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K
kan88manutd20
from Kolkata, West Bengal
May 6, 2022
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Wrong Urine Culture report for Pregnant wife leading to High Risk Treatment

Address:Rani Rashmonibagan, Santoshpur, Kolkata 700075

My Pregnant wife (Ms Devyani) suggested to perform routine Urine Culture & Glucose test which she booked from Dr. Lal PathLabs home collection.

On 29.04.22 both Urine & Glucose sample was taken from home at 6:30am by a person name Sagar Maity. (Attached receipt) which was registered in their collection unit around 7.01 pm (almost after 9 hours) as per Dr. Lal Pathlab portal and then received at processing lab at 2:30pm next...
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E
Ekta Gaurav Walia
from Delhi, Delhi
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Report missing record

I gave my blood samples on 19th April 2021, multiple tests like CBC, CRP, Ferritin, LDH ..
Lab no and bill receipt came on my phone via sms. The bill value Rs3330.
But no report received even after 3 days the lab number record is only missing.
When I enter the lab number I received on my phone no record is shown.

Awaiting report still.
Lost trust.. feeling cheated...
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L
Lalit Babu Kumar
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Wrong/Incorrect Test Report

Address:Dr Lal PathLabs Ltd., Block E, Sector -18, Rohini, New Delhi - 110085
Website:www.lalpathlabs.com

Date of incident: 20-Nov-2020
Lab No for Mother:[protected]
Lab No for Father:[protected]
Website: www.lalpathlabs.com
Description: Doctors challenged both the reports of my father and mother, provided by Dr Lal Pathlabs because Urea is in normal range and Creatinine value is very high which indicates Kidney failure and immediate dialysis. I consulted three doctors and all said the same thing that the report is incorrect...
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Hello

I'm writing to register a complaint against the staff present at vasundhara enclave, delhi branch.

I'm disappointed with the level of services provided by this particular testing center. My mother is denied a copy of receipt after paying full amount for her sugar test. Test centre staff available had the audacity to return her blood sample in a tube. After warning him there shall be a complaint registered...
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P
prerna21
from Delhi, Delhi
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lab reports not dispatched

Address:G29, G30, Ground Floor, Swarna Jayanti Complex Beside Huda Maitrivanam Building, Ameerpet, Hyderabad-500038, Hyderabad, Telangana 500038 · 011398 85050, Hyderabad, Andhra Pradesh, 500038
Website:www.lalpathlabs.com/telangana

I booked for a alcohol serum screening on 6th october, the phlebotomist arrived on the same day, collected blood samples and charged us with rs 780/-; my order number is 667606. They promised to dispatch the reports within 24hours, but despite many calls to the customer care, we have not received the reports yet as of 19th november. The customer care executive[protected] promised for a refund but nothing has turned up yet. I request...
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R
ReetinMitra
from Mumbai, Maharashtra
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unprofessional blood collector

Address:Salua Bazar, Post - Rajarhat , West Bengal 700136, North 24 Parganas, West Bengal, 700136
Website:www.lalpathlabs.com

Hi,

Recently my wife had to undergo vitamin d blood test. We called dr lal pathlab (Salua bazar, post - rajarhat, west bengal 700136). The blood collector who came was totally unprofessional and did'nt know how to collect blood. He injected the shringe in wrong place almost over the bone of left hand. She has got swelling in hand and the hand pained for next 3 days.
She also got black and blue over the area where shringe...
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S
Sonam Chopra 31
from Delhi, Delhi
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the doctor and technician misbehaved and unprofessional doctor

I would like to raise a complaint against drlal path lab, ashok vihar phase 2 branch.
the billing exec here do not ask for medical prescriptions for the tests but the doctors inside talk impolitely and ask for the same once you have paid for the tests. in my case I went for an ultrasound of whole abdomen when the dr here, dr divya goel started throwing attitude . firstly she alonhwoth her assistant was constantly making faces on seing...
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Address:New Delhi, Delhi, 110075

Blood & urine samples were collected from the patient Ms Tanya on 3sept 2018 at 17.18 hrs with promise of reports by next day at 12noon. A payment of Rs 1580/ - was made and a receipt was obtained. On repeated reminder to customer care no, only urine report was uploaded on internet site and it was promised that at 5pm evening balance three reports would be provided at 1700 hrs Again on contacting, it was promised to be provided at 19oo hrs...
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S
Subham Sinha
from Kolkata, West Bengal
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Discount not given according to their offer.

Address:Kolkata, West Bengal, 700036
Website:www.lalpathlabs.com

Dr lal pathlabs (medicave at sinthir more, kolkata) was offering "thyroid detection panel" test for rs.399 instead of rs.570. the advertising leaflet was their on the reception which i didn't notice and they took rs. 570 from me. later on, when i went there to collect my reports i saw the advertisement and claimed for discount, which they refused to give and said that discount will be given to those who will claim it. please help me in this...
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S
sulabh3004
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

do not provide system generated bill

Address:South West Delhi, Delhi

I availed dr lal path lab service from lab no 2067672 on 29th Sep & lab no 3054066 on 9th Oct 2012, after the test while paying i asked the attendant to provide me the printed bill but they all refused & gave me a hand written bill, when i requested lab & then later to customer care dept to provide me the printed bill, they all refused. Your services are just like a poor govt organisation where you cannot provide a sytem generated...
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U
Umesh Gautam
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blood Culture Report not provided

Dear Sir,
My Blood Culture Report not provided by Dr Lal PathLabs even after a 6 days of giving the sample which should have been provided within 5 days. (Sample was taken at 7:30 AM on 19th June 2009)

This has stopped my further treatment and caused my health to be deteurated. All my further treatment is depndent on this report.

I have been told that sundays are not counted so does that mean that blood...
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Sumanmeet Kaur
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denial of Report by the franchisee(LAB No 7324137)

We have paid payment via Receipt No 30196 dated 29/04/08 for Rs. 220/- towards Blood Sugar P.P and Fasting.

Since patient is suffering from Dementia, Diabtes, High Blood Pressure and condition is very serious they are not displaying and handing over the report. We have to continue medication if something happens to the patient, I request you to please take up the case and help. Thanks...
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