Dr Ram Manohar Lohia Hospital — Complaining about doctor and staff

Today i went to hospital i made online appointment at morning i confirmed my appointment, but i cannot take print out of opd slip because at 7 in the morning shops were closed, so i went to hospital and i stand at queue counter no 1 after half an hour my turn came i showed appointment id first he printed opd slip then he said your appointment confirmed you have to take out print out from outside i requested that i have been standing for so long give me that paper and printed paper was in his hand my queue no was also 1, he tore my paper in front of me and said now where is the paper..is this the treatment we deserve after standing so long...and earlier this few days ago i did appontment in same way and he gave me print out...if the rule is this then why did he earlier given me printed paper.i want an action ...poor people come here for treatment and this kind of treatment we deserve after facing so much of rush and difficulties...mannerless and ill behaviour staff...now after this i then went of so long in shop for print and i went to doctor room 9 ground floor on date 18/08/21, actually i was in consult with another doctor in rml who see patient only on thursday but i have to go somewhere so i booked on wednesday i did everything as per rules and visited, a lady doctor was there i just wanted to make them to read my report so that i can go, here once gain i requested mam i have to go somewhere pls read my report only i have came here after so many difficulties.she directly said no i will not do that come on thursday only i said you have to read my report only that is there any problem or not and she getting angry and i have returned this way ...
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