[Resolved] Dr Suresh Kumar Bansal — Poor services of chandigarh karvy staff mr sujjan bagga

dr s k bansal

from Jodhpur, Rajasthan

Address:

Panchkula, Haryana, 134109

Dear sir,
I am a senior citizen (67) and one of fitly senior neurologist of india, investing in dsp mutual fund tax saver scheme and required to upgrade/ making a new kyc certificate from karvy. i did report to karvy office in sector 17, chandigarh and i was dealt by mr sujjan bagga.
His behavior was rude, non-courteous and he refused to accept my original adahr card and after making lame excuses and holding me for more than half hour accepted my application.
This is not done; where are we, all at the cost of my waiting patient. we need to be soft, helping and do the right things at least. please look into it and take due action, so that such incidence are not repeated.

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Aug 22, 2016

Complaint marked as Resolved

Karvy customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2016

Karvy Customer Care's response Dear Investor, We have investigated on the complaint that you have posted and would like to inform that there is no person by name Sujjan Bagga, working at our Chandigarh office which is located at Sector 22 C and not at Sector-17. We would also like to inform the we are not the registrar for DSP Mutual Funds, you need to contact CAMS who are the registrar for this fund to resolve your complaint. In case you need any information or assistance, You may call us at toll free number[protected] or send us an email to [protected]@karvy.com We look forward to a long-standing association, and would like to assure you best of our services. Regards Team Karvy