| Address: Chennai, Tamil Nadu |
SIR,
I RAKESH P, want to bring to notice that, we had called for Dr. terrace water proofing solutions, Mr Godwin came from the company came to your house and explained about water proofing technique, we we are ok with his technique, but we were in dilemma of doing, so we told him to wait for two to three days, Mr. Godwin told if you are interested then why to delay, you give me a confirmation by paying some amount, my father told him that, he will pay 500 now, he told this is very cheap, so he asked us to pay a token advance of 5000, so my father paid him 5000, we told him that we will tell him when to start work, but after a week or so due to some problem in our home, we called the company and told them to cancel the order and we told to return back the money, Mr. Godwin told us that you can meet the director and speak and get back your money, but my father was not interest to speak to him, so he wrote a letter to the company and sent to the company by courier, the day the courier went to the company, the company was closed and the letter returned back, so my father went directly to the company asking for money, Mr. Godwin told the director is out of station now, so my father has came back and has put a legal complaint stating that, To return back our money. So please ask the company to return back our moeny.
Thanking You,
Yours faithfully,
Rakesh P Was this information helpful? | 
any way before answering to you let me inform we don't know who you are and you are not our client ... but since your father is our client here i am responding for your complaint ...
before that shall i ask you onething ? you know why your dad didn't collect the amount Rs 5000 he paid as an advance ?
you know why your dad not made any complaint to police regrdaing the same ?
will you simply raise complaint in online forum if any one cheated you ? why you didn't approach police station even after you lost your Rs 5000 to our staff mr .godwyn ?
Answer : We bought material by spend Rs 32000 to treat your terrace based on the order confirmation and advance which paid by your dad ... and when were on the way to coming your home your dad said he would like to cancel the order ..(but advance paid 2 days before)
Since your building is Madras Terrace with brick laid terrace hence we bought special coating material for that ..and that wont be useful for us ( as others terrace are cement floor or country tiles)
we requested your dad that this chemicals will be expired in 3 months we also cannot sell back this chemical to distributor asked your dad to purchase the chemicals from us with actual proper tax bill ...
since your dad refused to pay we faced heavy loss ...instead of taking legal action we are simply left that issue ...if you are realy genuine no further mail or complaint come to our office with your dad ...let us find a solution for both the issue ...and collect your money Rs 5000 ..
we are not running out you have the receipt na if you are complaint is not fake than please welcome to our office will find a solution for both o[censored]s