Driving License — Driving licence not getting printed and dispatch even after approval

Address:	HCJH+3V3, Street Number 11, CM Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091
Website:	sarathi.parivahan.gov.in

Hello,

I have been waiting for my driver's licence whose application no is [protected] and as per my dl status my driver's licence no is WB07 [protected] but my driver's licence have not been printed in form 7 (Smart card) since almost a month.

I have visited RTO multiple times and they have informed to use the digital version of the DL as the smart card won't be printed. However, they have not been able to explain the reason for this.

Please do take action and print the dl in form 7 and dispatch it with immediate effect.
Attaching the website screenshot with this complaint.