[Resolved]  Drobekart — Dresses

Address:Mumbai , Maharashtra

I have bought a dress from instagram platform website drobekart, where i have paid 4500 for two dresses I received those dresses aftr 2 months and when i rec, it was a whole different thing the picture which was shown and the product which they have sent us is of such a low quality and now they do not offer refund neither exchange
Its more like cheating a customer
Showing good quality products and sending cheap to them
I will attach the pictures of the dresses which were shown and which i rec
In their photos the dress has a different neckline and the fabric was satin with a rich quality and the one which I received is totally different neckline simple and a really cheap stretch fabric i need a refund of this dress i don’t believe in fooling customers
+2 photos
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Aug 25, 2021
Complaint marked as Resolved 
It was a manufacturer defect, had a word with the owner and she replaced the dress with the new one✌🏻
Jul 11, 2021
Updated by Tanu Monga
The fabric which is sent to me is of a cheap fabric and the one they hve shown and sent other people are of good quality i want my refund of this dress
Complaint comments 

Comments

The same happened to me! I wish someone sued this company! I requested twice for a real photograph of a skirt but she kept insisting it looks the same. One and a half months later it comes to me. Pathetic quality, different shade and the buttons were not even where they were supposed to be. So I have a piece of cloth that is probably gonna be used as a mop. Waste of money. This owner Tanvi or whatever did not even have the decency to reply to me when I called her out for this issue on personal message. Pathetic is an understatement. They are con artists. Please don’t even think of buying anything!
I have placed an order from this website on agust 6th, Yes it is true that it was informed to me by Tanvi it will be delivered by 30 working days, I'm still waiting for my order, when I messaged her in whatsapp she was rude as I said I will post in social media, i don't have any hope it will be deliver to me, i request you please do not cheat anyone and play with their money, hope you wil understand my problem and deliver this to me by this month .i have not received any order details not email any email that my order is placed.
The same thing has happened to me . Tanvi is extremely rude and not bothered . They are cheaters and they are cheating everyone . They showed me a different pic and delivered a cheap outfit to me .

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    Mumbai , Maharashtra
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