Drobekart
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COMPLAINTS

Drobekart Complaints & Reviews

Placed a prepaid order with Drobekart. The delivery time mentioned was 25-27 working days. It’s been 60 days and there’s no response from the owner about the status of the order.
They are replying to all other messages and taking on new orders while being unable to service existing ones....
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Aarti1996
Mar 18, 2024
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Failure to deliver order or refund the money

I had placed an order with Drobekart in January 2024 and was given a 27 working day delivery time frame. It’s been 60 days since I’ve placed the order and not received anything. The owner is responding to queries regarding the same, nor is she willing to refund....
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Priyaaankaaaa
May 15, 2023
Aug 13, 2023
This thread was updated on Aug 13, 2023
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Product not received and the seller Tanvi shah has stopped responding. Scammed

Address:401 87/B, Rajmala Premises laxmibai jagmohandas marg,Behind laxmi Villas Nepean searoad mumbai Mumbai Maharashtra 400006
Website:instagram.com/drobekart?igshid=MzRlODBiNWFlZA==

I had placed the order on 2nd February 2023 and I haven’t received the other item even till today 15th May 2023 . What’s worse is that since past one week I have been trying to get a response from her, but she has very conveniently stopped replying to my calls and msgs.
Its the 18th day of me trying to reach out to her and her not being bothered by a customer. All this while she’s actively engaged in promoting her business....
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Address:401 87/B, Rajmala Premises laxmibai jagmohandas marg,Behind laxmi Villas Nepean searoad mumbai Mumbai Maharashtra 400006
Website:She runs through instagram and whatsapp only

I had placed the order on 2nd February 2023 and I haven’t received the other item even till today 15th May 2023. What’s worse is that since past one week I have been trying to get a response from her, but she has very conveniently stopped replying to my calls and msgs.
Its the 10th day of me trying to reach out to her and her not being bothered by a customer. All this while she’s actively engaged in promoting her business. br...
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Shwetashutup
from Haldwani, Uttarakhand
Dec 14, 2022
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Product not yet received after months of following up

I haven't received my 2250 worth of product that I ordered on 1 April 2022. When I asked for refund, she stopped responding me...
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I had placed an order for 3 outfits in May. She said it will take 25-30 days for delivery. It’s been 5 months and I still haven’t received 1 outfit . She said that I will receive a refund for the same but I still haven’t received it. The co-ord set is of a really low quality. The jumpsuit doesn’t fit me well. I requested her for alterations and she lost my parcel. Recovered it after a month and now the fit is even worse. Now she is...
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Shakeelq
from MUMBAI, Maharashtra
Jul 12, 2022
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Not my refund

Address:Shop No. 2, Jay Bhawani Chs Ltd., Opp. Ram Shyam Bldg, Garage Galli, Dadar, Mumbai, Maharashtra 400028
Website:www.drobekart.com

I orderd a heel from the insta page drobekart they heel was around something 2750 I did the payment online from Google pay the owner said that uh will get ur parcel in 25 to 30 working days.and now it has been more than 2 months and now she's ignoring my messages not receiving my calls...
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devikaparmar
Jul 9, 2022
May 15, 2023
This thread was updated on May 15, 2023
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Order not received...no refund also

Address:mumbai

Had placed an order on april 7th. Have still not received the product. Tanvi is just weaving webs of lies and empty promises. Its been 3 months now...no order and no refund inspite of repeated follow ups from my side. Now she has stopped responding....
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sama22
from Pune Metropolitan Area, Maharashtra
Jun 13, 2022
Jul 9, 2022
This thread was updated on Jul 9, 2022
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Not received my product

I have given ordered and pay 3k
till now i have not received my order
ill file complain against tanvi shah as a subject to scamming people though social media and gpay
please who ever has any issue kindly report her page let the insta account to be down
share with friend and make story to report the page ....
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FarheenMemon12
from Pune, Maharashtra
May 27, 2022
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Product Status Awaited, Inccorrect Sizes Delivered, Blame Game

Address:Tanvi shah Silk India 18, Khadak Street, Sherawala Estate Opp Faham Restaurant Mumbai 400009 Near Masjid Station 9930089753
Website:drobekart

I am not very fond of Instagram shopping and I did fell into this fancy looking online shop that so inhuman Fashion Bloggers promote, obviously FAKE AND PAID PROMOTIONS Now that I have realized
Order placed April 10
Outfits Ordered- 33
Amount- INR 75, 897
Outfits Delivered- 11
Outfits that fit- ZERO

She isn't accepting that she didn't follow my sizes well, not that it may not happen BUT ACCEPTANCE,...
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Himanshi A
Apr 19, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
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Cheated by Drobekart

Address:87/B Nepeansea Road, 401 rajmala society 4th floor Mumbai, Maharashtra, 400006 ,India
Website:instagram.com/drobekart

So I had placed an order on 1 December 2021, for which I kept following up with them continuously for 4 months!! And the owner did not care to respond to my messages until I had raised a consumer complaint earlier! She messaged me to take the complaint down and then only she will ship my product - such audacity she had! And only because I thought of giving her second chance- I took the complaint down.only to recieve fraud shipment. She is...
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Himanshi A
Mar 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received my order since 4 months

Address:Mumbai
Website:instagram.com/drobekart

I placed an order for heels on Instagram page Drobekart. I ordered Pink coloured, kitten heels for which I paid ₹2500 and I also paid ₹150 shipping also. I placed the orde on 1st Dec 2021. It has been almost 4 months now that I have not received my order. I have followed up with Tanvi every week or so about my order status. Initially they replied it’s delayed because of China lockdown, then they said it’s in transit and shared a shipping...
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aayankumarr
Mar 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Seller hasnt delivered order after 3 months and hasnt refunded either

Website:instagram ( drobekart)

I placed an order on 1st January 2022 and from then it’s been more than 3 months and i haven’t received my order whereas i was told that i’d get it by the end of the month. I paid 2400rs for it and she hasn’t refunded either. this is a scamming page which keeps scamming people on a daily basis. she refuses to talk on call and gives excuses please take her page and fraud company down. I have seen many other reviews stating the same...
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Pinky Vaz
Sep 16, 2021
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Order is not delivered.

Website:Drobekart

My order is not delivered and I have paid 2800 INR !!!
I have found this Drobekart website in instagram which was advertised by Jacqueline Fernandez, I really liked the dress so without taking much of the time I requested to place an order, So Tanvi is the person who handles both instagram chats and WhatsApp messages she informed me it takes 18 to 30 working days except sat and Sunday...

It's been more than 30 working...
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DrTarvin Kaur
Sep 14, 2021
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Cheaters

These people show images and send something entirely different and cheap to their clients . And when u complain they say no exchange or refunds .they are complete cheats and should be banned from Instagram before they keep cheating more people ....
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Address:She hasn’t provided any address
Website:Only instagram @drobekart

I had placed an order for a satin gown to Drobekart on whatsapp on 7th August 2021 with affirmation from Ms. Tanvi Shah ( owner ) with advance payment of ₹4000
At first, she refused to clear my doubts regarding material selection for the piece by not replying to my messages.
I received the piece on 1st September and upon trial I realised that the dress was completely ill fitting inspite of all measurements given.
To...
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Tanu Monga
from Lucknow, Uttar Pradesh
Jul 11, 2021
Sep 14, 2021
This thread was updated on Sep 14, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dresses

Address:Mumbai , Maharashtra

I have bought a dress from instagram platform website drobekart, where i have paid 4500 for two dresses I received those dresses aftr 2 months and when i rec, it was a whole different thing the picture which was shown and the product which they have sent us is of such a low quality and now they do not offer refund neither exchange
Its more like cheating a customer
Showing good quality products and sending cheap to them
I...
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