Dsp Blackrock Mutual Fund — Redemption money not received

Folio 1192843/92
DSP World Gold Fund - Regular Plan - IDCW
Redemption Date 12-Jan-2022
Amount Rs 4, 217.62
NAV Rs 12.5922
Units Redeemed 334.939
Payment Date 19-Jan-2022
Bank details for payment ******0646, KOTAK MAHINDRA BANK LIMITED
Payment Mode RTGS
Your payment will be sent on the date and as per details mentioned above.

I received above mail from Cams but the payment is not reflected till date, 17 Jan 21