DTC — Conductor charging the higher fare than actual fare and abusing very badly

Dear sir,
On dated 11-feb-2021 at 7:30pm i took the new DTC AC blue bus of route number 121 from gtb nagar for khajuri. I daily travells from this route and takes the ticket of 15/-. But the conductor of this bus was demanding the fare of rs 20/-, i said i travells daily and i takes the ticket of rs 15/- despite of that he denied to give me ticket started shouting on me and after few minutes he started abusing to me very badly. Please take strict action ASAP. Bus DL 1PD 5678