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Delhi Transport Corporation [DTC]

DTC — E bus pass not recd

Address:Dwarka more
Website:Dtc

I applied for an e-bus pass on October 23, 2023. I only have a reference number. I called customer care and they said that I had only visited Sindhi House. Why does DTC offer online service if payment cannot be made online? I already emailed DTC but they have not replied. Customer satisfaction is zero. Please support me here.
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    12%
    Complaints
    1968
    Pending
    0
    Resolved
    242
    View all 1968 Delhi Transport Corporation [DTC] reviews & complaints
    Delhi Transport Corporation [DTC] Phone
    +91 90 3912 9100
    Delhi Transport Corporation [DTC] Address
    Sector 8 Dwarka, New Delhi, Delhi, India
    View all Delhi Transport Corporation [DTC] contact information