DTC — Slapped and abusive language

I wish to draw focus your mind to the unworthy and unwarranted behavior by the bus conductor and bus TT of bus number DL 1PC 3306 and rute no211 at shastri park at 5.35 pm. He treat the passenger with complete disgust, disregard, and hated. He behave with them insolently and use unparliamentary languages and slapped me,
today (24/06/2023) I was coming from Kashmir gate and took bus ticket by app .TT asked me ticket I show them my ticket in my mobile then insolently and use unparliamentary languages and slapped me.
It is my humble suggestion that these kinds of conductors and TT employees need moral and traffic training. They may be taught the very first lesson of civility.
Iis my humble request to take legal action against them