DTC — Unethical Services

Address:	Sanathal Circle, Sarkhej-Bavla Highway, Sanathal, Ahmedabad, Gujarat -382210
Website:	www.charteredbus.in/contact.html

I booked a ticket from Chartered Bus booking office Sagar, M.P on 29 October 2022 for Bhopal for the Bus scheduled on 30th October 2022, 2:30Pm.

I payed 400 Rupees for the ticket and while getting the ticket even asked the official if they are sure that the bus wont be canceled since there has been stances of bus cancelation earlier. I specifically told him that I have a flight from Bhopal which is scheduled at 8 Pm in the evening. He said no it wont be and provided me with the ticket.

I reached on the given time and date and waited for the bus till 2:40Pm, there was no sign of bus so I went to the ticket office to confirm about the bus. To my surprise the same booking official stated that the bus is cancelled and wont be going at the same time.

There were around 10 people waiting for the same bus who had no information of the bus cancelation.

When inquired about the reason of cancelation the booking official rudely stated that bus has some Ac issues and cannot be taken ahead.

This is to again state that Chartered Bus is a big name and they didn't have any other us to accommodate their passengers neither did they pay heed to the requests. This incident has happened nearly 4 times with me but I always has a buffer to not to pursue the complaint against them.

Because of their unethical practice, I almost missed my flight and had to pay Rs 8000 extra to get another vehicle to drop me till Bhopal.