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DTDC Courier & Cargo Complaints & Reviews

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Updated: Dec 3, 2025
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DTDC Courier & Cargo reviews & complaints page 106

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P
PriyankaRooy
Jul 8, 2021
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I am writing again.
My consignment number is U10897755 and the delivery address is given below-
Jyoti priyam sharma
C/o, Bhupendra kumar sharma
Full Address with House no : 81, ratnagiri niwas, west durgasarobar, naranarayan path
Landmark: opposite pegasus tvs
City : guwahati
District: kamrup
State : assam
Pincode :781009

in the given address product is not delivered, in tracking trace it showing incomplete address after reaching Dispur. It is really a hopeless experience for me. How could they do. Kindly delivered my product AS AP.
+1 photos
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    Srikanthdoddi512
    Jul 8, 2021
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    My docket D66383106 not delivered due to (ADDRESS INCOMPLETE OR WRONG-(CIR))

    Please send the below address:
    CONSIGNEE
    V MOORTHY
    NO 14
    FIRST STREET
    BV PURAM
    AVADI
    600054
    [protected]

    I don't understand how the address can be incomplete! He didn't even call the phone! I'm using this address for years now for amazon and all, I wonder if the person really tried or he simply didn't come and set it to incomplete. This is so sad. Please resolve it ASAP

    Consignor address
    Srikanth Doddi
    Flat No 203
    Lakshmi Durga Estates
    Near Midland Baker
    Madinaguda
    Hyderabad
    500049

    [protected]
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      Srikanthdoddi512
      Jul 8, 2021
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      DTDC Courier & Cargo courier not delivered

      My docket D66383106 not delivered due to (ADDRESS INCOMPLETE OR WRONG-(CIR))

      Please send below address:
      CONSIGNEE
      V MOORTHY
      NO 14
      FIRST STREET
      BV PURAM
      AVADI
      600054

      [protected]

      I dont understand how the address can be incomplete! He didnt even call the phone! I'm using this address for years now for amazon and all, I wonder if the person really tried...
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      U
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      AWB: M87545614
      Reason: Not Delivered(OFFICE CLOSED OR DOOR LOCK-(CIR)
      They have mentioned this reason 2 times but actually no one has come to deliver the parcel.
      Customer care not giving response.
      third-class service.
      +1 photos
      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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        Y
        Yug2007
        Jul 7, 2021
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        CONSIGNMENT REDIRECTED. What does it mean? We require that parcel as soon as possible as it is urgent. The Consignment needs to reach us by tomorrow as it is really urgent and important. Our consignment number is: D87404473 Kindly do the needful and please solve this matter asap.

        29-Jun-2021 (last three days consignment available in my city but it is not delivered to me).
        DTDC Courier & Cargo customer support has been notified about the posted complaint.
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          N
          Neyaish
          Jul 7, 2021
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          Address: Jamaluddin chak

          Consignment i.e Book sent from Kanpur vide consignment No.D86710453 for delivery at Jamaluddin chak, Khagaul, Patna PIN 801105 on 23 June 2021, till date not delivered nor any intimation received. Whereabout not find out.
          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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            A
            Aswin Muralidharan
            Jul 7, 2021
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            Address: Chandanathope, kollam

            I have sent a courier to my friend's adress and the staff who is suppose to deliver that courier was unwilling to deliver that courier to my friend's adress which was given to DTDC courier service to deliver and he asked my friend to collect it from there office which is 5 km away from her home in this pandemic time and he said if my friend didn't collect it today to he will return that to senders address (my address)
            Am filing this complaint because he was not behaving well to my friend when he called to collect courier and he was having such a rude behaviour towards her while calling
            I need to take some action against that staff of DTDC and i don't know his name but his Mobile no is [protected]
            Office is in chandanathope near kollam
            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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              J
              Jha Shekhar
              Jul 7, 2021
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              Address: G. T. B. Nagar, Sion Koliwada,

              My courier reference no D66800688
              Sir, I have not received any call or text message from delivery person and on tracking website it is showing delivered.
              Kindly look into the matter and get back ASAP
              DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                N
                Neyaish
                Jul 7, 2021
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                Book sent from Kanpur UP on 23 June 2021, after elapse of more than 15 days consignment not yet delivered nor any call received for delivery delay. In view of above, request take necessary action for early delivery.
                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                  K
                  Kumar.58523
                  Jul 7, 2021
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                  I was Booked my good from delhi to Ratia(Fatehabad) on 03/07/2021. Yesterday i was call to dtdc branch Hisar to know the Delivery he was not give any Response. When i was try to pickup my Goods from Branch Hisar he was Not take my Call and also Not available on Branch office at 3:30-3:45pm again i was visit on 4:15-4:45pm but he was not available and also noy take my call.
                  DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                    J
                    JAISURIYA R
                    Jul 6, 2021
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                    Address: Madurai

                    I sent the Anna University semester exam answer sheet through DTDC with correct address details. I checked the tracking information in the website, it is showing a wrong destination location. The correct address is 604307, but it is booked to 393110. It's absolutely DTDC's fault and DTDC is responsible for that. Please send the package to the correct address.
                    +1 photos
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                      R
                      Raja110sekar
                      Jul 6, 2021
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                      Address: Krishnagiri

                      Con no v 62301549 Medicine box booked to inodre on 3 Rd July via DTDC plus.today 6th July so for not received by the consignee.i am planning to go to consumer court
                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                        S
                        Samrish Reeta
                        Jul 6, 2021
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                        Address: DTDC courier office NEELAM CHOWK FARIDABAD

                        My courier is coming from kotdwar (up) to Faridabad (hr).
                        And when the courier boy call me they said that your product will receive to you on Monday, and after that he didn't call me and no response from company .
                        And I am waiting here that you guys will provide my Courier which is medicen and that is very important for me.but from your side nobody is taking initiative.
                        And then today my brother gone to your office for collecting courier. Then your office executive said that your product has returned to kotdwar.
                        Now you guyz tell me what should I do . The medicen is very important for me and you fool people has return sender my product.
                        This is very very disappointed. Pathetic service .
                        Your staff said that plz collect the product from DTDC courier office NEELAM CHOWK FARIDABAD. but we didn't get because of your pathetic service.
                        This pathetic and bad service your are provided.
                        That medicines is only valid for a week and that is too expensive.
                        But you guyz are return the packet.
                        Very very disappointed.
                        This is my no. Call me for for listening lecture.
                        [protected]
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                          Ashwini Ashrwini
                          Jul 6, 2021
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                          Package not delivered on time.. They have taken a week to deliver from yeshwanthpur to tumkur... No proper response from there franchisee.. Wrost experience...
                          DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                            Sivikumar Sasidharan
                            Jul 6, 2021
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                            Address: Thazhethekkethil House, Vendar PO, Near Mullikkala Devi Temple, Kottathala, Kottarakkara

                            Consignment No dated 05.07.2021. Based on service area consignment is accepted for delivery but they are not delivering the product to the consignee's address. Consignee is under quarantine due to family member tested positive due to COVID 19. Product is presently at DTDC Puthoor, Kottarakkara, Kerala and they're insisting the consignee to visit DTDC office to collect the product. Since consignee is under quarantine going out is against local quarantine rule. Your intervention is requested otherwise with the phone call recording police complaint will be raised for insisting consignee to violate the quarantine rule.
                            DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                              J
                              jose9
                              Jul 6, 2021
                              Resolved
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                              Resolved

                              Address: Mhow, 453441

                              My DTDC cargo with No D[protected]Cochin to Mhow) has not been received even after 7 days of despatch.
                              The status shows only transit and there are no route points/ transit zones mentioned.
                              The customer care just puts me on waiting and no one attends the call.
                              Jul 9, 2021
                              Complaint marked as Resolved 
                              Finally the courier reached me. No response/ help received from DTDC. Govt Post seems more reliable. I got their msg, call, verification and their delivery was also prompt. DTDC was really a nightmare. Not trusting them again.
                              DTDC Courier & Cargo customer support has been notified about the posted complaint.
                              On 7th July, I finally get a call that the courier has reached Pitampura and will be delivered by the evening. Before details could be shared, the representative had ended the call, did not deliver and is still not picking up his phone on the next day despite repeated attempts to contact him.

                              DTDC has really let me down. Pathetic standards. Irresponsible. Govt speed post is much better.
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                                M
                                Madhumitatr
                                Jul 5, 2021
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                                I was available on the day of delivery but no one called me. Biut status changed to Not delivered RECEIVER NOT AVAILABLE-(CIR). This happened twice. Again it is out for delivery today. Please check same thing is not happening today also.
                                DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                  Jomino
                                  Jul 5, 2021
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                                  My items too delayed N21768572
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                                    Jhanvi Garg
                                    from Mumbai, Maharashtra
                                    Jul 4, 2021
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                                    My consignment number is U10673281.
                                    My parcel is not delivered. It's showing address incomplete or wrong.
                                    If this is the case can't you guys call at the given number and confirm the same... It contains some goods which can be detoriated in a short span of time.
                                    I hope my parcel will be delivered soon..
                                    Address update-:
                                    Pradeep rai
                                    +[protected]
                                    Globiva
                                    5th Floor, Infotech Center, Sec-22, Delhi Gurgaon Road, Kapas Hera Estate, Gurugram, Delhi 122016
                                    DTDC Courier & Cargo customer support has been notified about the posted complaint.
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                                      Jhanvi Garg
                                      from Mumbai, Maharashtra
                                      Jul 4, 2021
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                                      My consignment number is U10673281.
                                      My parcel is not delivered. It's showing address incomplete or wrong.
                                      If this is the case can't you guys call at the given number and confirm the same... It contains some goods which can be detoriated in a short span of time.
                                      I hope my parcel will be delivered soon..
                                      Address update-:
                                      Pradeep rai
                                      +[protected]
                                      Globiva
                                      5th Floor, Infotech Center, Sec-22, Delhi Gurgaon Road​, Kapas Hera Estate, Gurugram, Delhi 122016
                                      DTDC Courier & Cargo customer support has been notified about the posted complaint.
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