I am Nitin Chawla, a resident of Dehradun, Uttarakhand.
The parcel was booked from Mumbai on 15th June for Dehradun ( recipient : My Wife - Neha Chawla).Extra money was paid for the premium tatkal service.
The parcel is not yet delivered to me.Inspite of number of calls and requests to Dehradun, Prem Nagar, DTDC office and speaking to head in-charge Mr. Rajesh Kumar Jha ( Mob no - [protected]), no cooperation and support was shown to me and today I was informed that the parcel is lost and they are unable to track it.
This is very unprofessional as we put our trust in you and let our valuables transferred through your service.
I would like you to investigate about my package and please inform me regarding the same.
I would like you to investigate about my package or find it. My shipment number is V91414407 and in the name of Neha Chawla.
Thanks and best regards,
Nitin Chawla,
Mob no - [protected]
DTDC Courier & Cargo customer support has been notified about the posted complaint.