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Durian Industries Customer Care Contacts

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Last updated Feb 25, 2024
Complaints
103
Resolved
26
Unresolved
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Durian Industries
Customer Service Contacts

Durian Industries Phone Numbers

Toll free
1800 223 242
15
15

Durian Industries Website

Durian Industries Head Office Address

401, The Summit,Hanuman Road, W.E. Highway,Vile Parle (E)
Mumbai
Mumbai City District
Maharashtra
India
400057

Durian Industries Social Media

Durian Industries Company Representatives

Durian Industries Overview

Latest complaint Incorrectly being charged for sofa clothes has been filed on 25/02/2024. Latest Resolved reassembling of my double bed was resolved Jun 30, 2019. Durian Industries ranks as the #18 most complained about among Furniture.

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Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent Durian Industries reviews & complaints(103)

D
dinesh2485
from Malappuram, Kerala
Feb 25, 2024
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Durian Industries Customer Care
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Durian Industries — Incorrectly being charged for sofa clothes

Address:Lucknow, UP

I bought a 3+1+1 sofa set in 2021. At the time of sale they assured of a 5 year warranty. In 2-3 years time the clothes beneath the sofa has all got torn in its own due to poor quality of the clothes used. Now they are asking for money to replace it and giving references to some policy applicable from 2021.

No proper response and explanation from the company except a couple of calls received from local store/service centre.br...
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PritiM1
Dec 26, 2023
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Durian Industries — Issue with Sofa bought on 17th Feb,23/Unethical behavior of Customer support

Address:Address: 2nd floor, Above Zudio Showroom, Arazi No. 102, Shivpur Bypass Rd, Varanasi, Uttar Pradesh - 221003

I have purchased a sofa from Varanasi (Uttar Pradesh) store. Warranty period of sofa is 1 year. Recently we have observed that cushion is getting flat and It's getting difficult to sit on it. We have raised the issue with the store manager as well as with customer care, but no one is ready to help us. It's been a month since we are continuously following up with them and they are trying their best to avoid the issue firsthand. Please help...
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Josh r
Nov 23, 2023
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Durian Industries — Worst service no customer support

Address:Bharuch, Gujarat

I wasted my hard earned money by purchasing durian Benjamin sofa set 2 & 3 seater and Elanor coffee table. while delivering the products the delivery person of durian damaged the product by bringing through stairs. i repetedly communicated them they dont answer our calls properly. these people do not keep a track record of the customers. No warranty card was given worst service ever in my life i have seen.

The employees working...
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