[Resolved]  Eagle Wings Vacations Pvt Ltd — False commitments

Address:

Bangalore, Karnataka

Got a call from Eagle wings vacations pvt ltd that i have got some lucky draw as i had filled a form at mall.they said that prize will b a kitchen set and a coupon for a free trip.when we went there they given as a presentation on vacation membership, I m on maternity leave and not working so told them that not possible for us to take the membership.The Marketing Manager (Mr Balraj) told us that they will convert out payment on 24 EMI and any time we can cancel our membership in that case we will get our money back so we paid 40000 from our HDFC credit card.Even Mr Balraj told us that there will b no processing fee or interest as they have tie up with bank.We went there on 1st of feb 2014.we have promised that the EMI will start from the month of May. But we got a big surprise on 15th of feb when we got our credit card statement with entire 40000 as payment.when we called them they said that we have to call bank and covert that to EMI and whatever will be the interest and processing fee they will pay when we called bank they said that conversion on this transaction is not possible.we went to eagle wings and told them the same they said they will update us on next working day as finance people was not there.there was no update from their side, every day i m calling them and requesting them to resolve the issue as this is a clear case of false commitment.they are not responding to our calls.when ever i have called to Mr Sriram his mobile no is off.d't know what to do as they are asking us to re swipe the card then they will return us that 40000 but we don't have credit limit.our payment date is on 7th march and till now no reply from their side. If Mr Sriram checking this plz resolve the issue.