Ease My Trip — Issue with ticket dates

Surabhi Dhole

from Bengaluru, Karnataka

Website:

www.easemytrip.com/?gclid=CN3-14fA7NQCFc4WaAodTzYBcA

Hi,

Today, (3rd July 2017) I booked my round trip tickets from Bangalore to Bombay and back. I had selected the dates as 25th August and 27th August as my departure and return respectively. When all was booked the ticket I received was both for 25th August.

I went ahead and cancelled my return ticket and called the customer care who said a meager amount would be returned as a refund.

My booking ID is BET[protected].

I fail to understand why the full amount (deducting the cancellation charges) would not be refunded if I am not even availing the services?

Please look into this matter, as I don't see any mistake from my end.

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