Eastern Railway, Howrah — whimsical activity of Section Controller, Mr. Akash Biswas

To The DRM, Eastern Railway, Howrah. Sub: Complaint against whimsical activity of Mr. Akash Biswas (Section Controller, E.R.) Sir, We would like to state that Mr. Akash Biswas has done some cognizable offence (!) after going against the interest of the huge number of passengers running by the Train No. 37229 scheduled to arrive at the Bandel Station at 10.50 a.m. on 19th Dec.2014. As per his instruction the said car is running at right time but surprisingly halted at outer of the Bandel Platform for more than ten minutes and arrived at 11.08 a.m. Mean while, the train no. 37915 (Howh – Katwa) crossed over the Train No. 37229 scheduled to arrive at 11.a.m. and left the Bandel Platform at 11.05. As a result, a huge number of passengers fail to catch the Katwa bound Train and suffer a lot for no reason. We, the passengers at that moment lodged a complaint on this issue. Mr.S.K. Bala, the then Station Master, Bandel, told us that it is happened as per the direction of Mr. Biswas, in particular, despite being requested to stay katwa bound train at the platform, so that the connecting passengers can avail, over phone call by him, but ignored. Then, even the Station Master persuaded us to make a contact over his office phone to talk on this point to the Section Controller for verification but no heed. So, please tell us, what is fault of the passengers who are running by the right time on that day? We are simply being victimised tantamount to loss of time, money and suffer a pain failing to catch the Katwa bound Train, as you know well about the frequency / services of the train on katwa line, due to one’s simple whims. Is it justified facilities rendering by the railway authority to the bonafide passengers? We would like to know the reasonable answer to this point. We are being compelled even to make this issue to the superior authority as well and also to our honourable Minister of Railways for justice. Please do the needful and oblige. 24/12/2014, Bandel, Hooghly. Yours faithfully, On behalf of the passengers of the Train No.37229 - Dr. Kartick Ch. Samanta, Balagarh B.K. Mahavidyalaya, Hooghly, Mr. Sandip Kumar Mudi & others... Ph. No.[protected], [protected] *Encl.: Carbon Copy of the complaint made on 19th Dec.2014.
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    Eastern Railway, Howrah
    Bandel,howrah,
    India
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