To
The DRM,
Eastern Railway,
Howrah.
Sub: Complaint against whimsical
activity of Mr. Akash Biswas (Section
Controller, E.R.)
Sir,
We would like
to state that Mr. Akash Biswas has done some cognizable offence (!) after going
against the interest of the huge number of passengers running by the Train No.
37229 scheduled to arrive at the Bandel Station at 10.50 a.m. on 19th
Dec.2014. As per his instruction the said car is running at right time but
surprisingly halted at outer of the Bandel Platform for more than ten minutes
and arrived at 11.08 a.m. Mean while, the train no. 37915 (Howh – Katwa) crossed
over the Train No. 37229 scheduled to arrive at 11.a.m. and left the Bandel Platform
at 11.05. As a result, a huge number of passengers fail to catch the Katwa
bound Train and suffer a lot for no reason. We, the passengers at that moment
lodged a complaint on this issue. Mr.S.K. Bala, the then Station Master,
Bandel, told us that it is happened as
per the direction of Mr. Biswas, in particular, despite being requested to stay
katwa bound train at the platform, so
that the connecting passengers can avail, over phone call by him, but ignored.
Then, even the Station Master persuaded us to make a contact over his office
phone to talk on this point to the Section Controller for verification but no
heed. So, please tell us, what is fault of the passengers who are running by
the right time on that day? We are simply
being victimised tantamount to loss of time, money and suffer a pain failing to
catch the Katwa bound Train, as you know well about the frequency / services of
the train on katwa line, due to one’s simple whims. Is it justified facilities
rendering by the railway authority to the bonafide passengers? We would like to
know the reasonable answer to this point. We are being compelled even to make
this issue to the superior authority as well and also to our honourable
Minister of Railways for justice. Please do the needful and oblige.
24/12/2014,
Bandel, Hooghly. Yours
faithfully,
On behalf of the passengers of the Train No.37229 -
Dr. Kartick Ch. Samanta, Balagarh B.K. Mahavidyalaya,
Hooghly,
Mr. Sandip Kumar Mudi & others... Ph.
No.[protected], [protected]
*Encl.: Carbon Copy of
the complaint made on 19th Dec.2014.
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