Railways Complaints

Hi my user id is ulhasp1234

I am an international user with registered mobile number from USA. I registered for IRCTC ewallet in 2016 and as per e-wallet user guide, it should be valid till Dec 2019. But, from now only it asks me to renew it. I try to follow steps by going to...

This flat form is situated on platform 2/3 of Tadepalligudem Railway station.

As can be seen from the attached photographs, it is not at all in usable condition.

No cleaning, no maintanence and no sanitation at all. Very very bad condition.

But...

Cannot do the recharge of Rs. 200 in Rwallet.
Wanted to renew the train pass.
You always say that avoid to cue and all & when we go to uts app for recharge there is a problem like this.
very very bad. I cannot renew it now. My balance in mobiwik is Rs. 76. What is the use...

I am Nathanael, son of a handicap certificate holder Shilpa Nitin Thakor. Even after I have a First class certificate, I have to get into the handicap coach as there are more non-disabled people in there. My mom usually boards 8:23 Churchgate center handicap coach from Naigaon platform number...

I would like to draw your attention regarding incident happened on dated 18/03/2018. Actually we were standing for aug kr raj exp (12953) at vapi station on pf no.-01 as per announcement as well as digital display board in front my b11 coach because my mother (75 years) along with mr. Herman...

I would like to inform that my TDR request for refund against PNR Number [protected] for reason "Train Late More Than Three Hours (7hrs)and Passenger Not Travelled.", Also 'Boarding station Diverted' has been filed and the Reference No for this is :[protected], ticket ID#5477839 but I got...

The lady from the bag checking counter of sandal soap factory metro station (Bus stop side) did not allow the cooked food and made me open the bag. When i said that only eating was not allowed and it was allowed to carry the food in the bag, she replied arrogantly and then let me go. Her behavior...

Pnr[protected] train no-13007, u abha toofan, mathura to delhi,[protected]at4.30pm late four hours. So w r senior citizen and travell by bus reach our home at10.25pm and bear loss of rs. 1425, due to train late. Soour tickt fare refund in our account, i[censored] not do with in week then w will proceed...

I have canceled ticket in on 28 oct 2019 refund amount is rs.2200 but this amount is not recived till now date. Payment gateway is zaakpay. Irctc says payment refunded on 29 oct 2019 in zaakpay but not received in my bank plz resolve this.
Transaction id: [[protected]]
Refund...

Dear concerned,
It is about water waste in tikiapara railway station 1 no. Platform gents toilet way beside old ticket counter. There is no tap in that toilet and water is wasting 24 hours and 365 days.
It is very shameful for a organisation like south eastern railway. Please...

Dear sir,
I booked tickets for coimbatore to chennai and though the payment was initiated the booking was not complete and amount was deducted from my account.
Though i received an email that my refund of 1308 has got initiated.. The booking transaction id trnmfhcne8ounh the amount...

Hi, i have booked a train ticket from chennai to palakkad at around 10:40 pm on 15th november, but the ticket haven't been booked instead the money has been deducted from the account. Please take appropriate action. This has been for sometimes as of now i'm facing this issue. I need to urgently...

Dear sir,

This is to bring to your notice the booking was made on the irctc web page.

My amount debited rs.2148 from my bank but ticket not issued, why was my payment debited when my transaction failed

Need my payment reversed immediately, if the...

My pnr for cancelled ticket is [protected]. As per the ixigo cancellation policy mentioned along with the ticket, if the ticket was cancelled before 16:07 on 15th november, rs 130 would be charged as a cancellation charge. I cancelled the ticket on 15 nov at 13:00 hrs and no amount is being refunded....

I had raised a complaint regarding refund for pnr: [protected] and till date the amount has not been credited to my account (Complaint ticket id[protected].

Customer care is rude and gives standard reply "your request has been forwarded to the concerned team". Its been 6 months...

I had booked my bike from jaipur to balotra on 12 th nov 2019 however still not received my bike in my destination place. Even though had passed 4 working days, apart from i have been visiting regularly railway office but they did not reply properly, they said only one thing whenever bike would...

Dear sir i book tatkal ticket through irctc app @11 am and payment completed @11:04 am but my all tickets send to wait list when i again check tickets @11:09 am 185 tickets are available then again i check ticket @ 11:11 am again i saw 0145 tickets available why my ticket why my ticket in waitlisted?...

On 11.11.2019 i booked reservation ticket having pnr no. [protected] and [protected]. Distance charged is 1564 and 1510 km but actual distance is 1362 and 1323 km. At the time of booking i told him that the km you are charging is incorrect. He replied me "don't teach me i know it"

He...

Dear sir this amount not refund till now date
Saturday16nov 2019 cancelled

Transaction id: [protected] pnr: [protected]

Train no./name: 12554 / vaishali exp transaction date: 28 oct 2019

New delhi (Ndls) chhapra (Cpr) refund status: refundedbr...

I have canceled 2 irctc tickets on 4th and 5th november 2019. The payment was done by hdfc net banking using zaakpay gateway during original ticket booking.

Refund processing date for both the tickets have been done by irctc on 6th november 2019.

Ticket 1 details...