Railways Complaints

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Varundigitals — money not refund

 Guru Kunchala on Jan 22, 2018
Refund not credited
I have booked a ticket and paid using my debit card, the payment gateway was patmag. Then I cancelled the ticket and its showing refunded but I have not got the money till now. Please have a look below for further info.

1 ID [protected]
...
Complaint comments  Read comments Complaint country Nalgonda, Andhra Pradesh, IndiaComplaint category Railways

IRCTC — irctc amount not refunded

 Aaftab Aalam Ansari on Jan 21, 2018
On 16 - jan i am make ticket from breilly to lokmanya tilak turminus through mobile app this is 3
passangers ticket but when i am file all the fileds properly and making a payment through debit card then transaction is done amount is deducted 1860/- but tickets was not booked. on 18-jan-2018...
Complaint comments  Read comments Complaint country IndiaComplaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — money is not refunded for canceled ticket

 pramodsahu123 on Jan 21, 2018
I have cancelled one eticket using irctc website on 29th december 2017. I can see the refund status as "sent to bank" since 20 days. But money is not credited to my icici credit card. What should i do to get my money.

Pnr no: [protected]
Cancellation id/ refund id: [protected]br...
Complaint comments  Read comments Complaint country IndiaComplaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — refund of booking amount

 rsnipper on Jan 21, 2018
I booked 1 tatkal tickets for 3 members while booking time 59 seats were available and after payment i got waiting list 37, 38, 39 and after chart preparation it was wailting list 33, 34, 35 so it i cancel this ticket than irctc will not refund a single rupee and if i dont cancell irctc will...
Complaint comments  Read comments Complaint country Mumbai City, Maharashtra, IndiaComplaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — irctc refund not credited to account

 Harihara Venkatraman on Jan 21, 2018
I booked tickets from chennai central to tiruppur for onward journey on 22 january 2018. I cancelled one ticket pnr no [protected] on 31december 2017. The transaction id is [protected]. The cancellation id is [protected]. Refund amount is rs605. The refund status is refunded.
But...
Complaint comments  Read comments Complaint country Chennai, Tamil Nadu, IndiaComplaint category Railways

Zaakpay.com — ticket id: [irctc #7859349]_ cancelled e-ticket amount not yet refunded back

 mouni mounika on Jan 21, 2018
Dear irctc customer care,

I have booked a ticket to anakapalle (Akp) from secunderabad (Sec) on 31st dec 2017 with the travelling date 12th jan 2018. Due to personal reasons i have cancelled the ticket on 08-jan-2018. The ticket has been cancelled successfully, but amount still...
Complaint comments  Read comments Complaint country IndiaComplaint category Railways

Payumoney — refund not received against transaction id:- 100001125324642

 sv6612 on Jan 21, 2018
Dear sir,
On 18.01.2017, i was booking a train ticket through irctc site & i had choosed payment option via your sites but unfortunately payment deducted by my bank account but ticket is not happen.

Please check below referred transaction id & refund the money.
I...
Complaint comments  Read comments Complaint country New Delhi, Delhi, IndiaComplaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — unable to book ph concessional ticket on irctc

 vamsi chinni on Jan 21, 2018
Sir, my physically handicapped certificate issued by irctc for online booking with concessional fare is not working. While i try to book ticket in my name it says passenger name mismatch, since there is a limitation on no. Of charcters for passenger's name;i couldnt enter my full name as per...
Complaint comments  Read comments Complaint country Prakasam, Andhra Pradesh, IndiaComplaint category Railways

Southern Railway — non-availability of senior citizens concession in 3ac

 reghuvm on Jan 21, 2018
Travelled from ernakulam north to trivandrum by parasuram express on 20/01/2018.
I am a senior citizen (66 year) i took a ticket (Ordinary sitting) of rs.50/- and entered the train. Then i enquired about a 3ac (Cc class ticket). With the permission of tte i travelled in cc class. I told...
Complaint comments  Read comments Complaint country Thiruvananthapuram, Kerala, IndiaComplaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — cancellation charges debited

 nv7 on Jan 21, 2018
Referring to pnr [protected] for date of jaourney 20.01.2018 for train no 12309, the booking was cancelled by irctc as the train was cancelled.

The ticket fare was rs. 3830.00 and refund amount shown for the same is rs. 3450.00.

When the train was cancelled on...
Complaint comments  Read comments Complaint country IndiaComplaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — extra catering charges debited on ticket booking

 nv7 on Jan 21, 2018
Referring to pnr [protected] for ticket booked on 16.12.2017 for travel from newdelhi to katihar, catering charges of rs. 825/- was extra charged along with my ticket charges.

The catering charges was not mentioned while enquiring the ticket fare before booking.
For...
Complaint comments  Read comments Complaint country IndiaComplaint category Railways

Piyush Goyal — allocation of seats to senior citizen and old women

 Pradipt Varshney on Jan 21, 2018
Please refer to the subject matter... I am 61 year old and my wife is 58... Of late i am finding that when we book berths on irctc website it allots seat on upper berths or side berths (Upper & lower). This is very tiring for us to climb up & down especially as i am a heart patient.
I...
Complaint comments  Read comments Complaint country Mumbai City, Maharashtra, IndiaComplaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — ticket transaction

 Imtiyaz Zaman on Jan 21, 2018
Transaction id-[protected]
Ticket is not issued but payment is done from my sbi account...
2400 rs is deducted but ticket is not issued

There is no need to reply to this message right now. Your email has been assigned ticket id [irctc #7861909].

Please...
Complaint comments  Read comments Complaint country IndiaComplaint category Railways

Zaakpay.com — payment issue

 abhijith r chandran on Jan 20, 2018
I booked train no: 12075 on 20 jan 2018, 23:17 for the journey on 23 jan 2018.
But the transaction was error and deducted cash from my bank account.
Please refund to my account number
Transaction ref no : igactmcol9
Account number :[protected]
Name : abhijith...
Complaint comments  Read comments Complaint country IndiaComplaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — tdr against irctc

 FaridiAmeen on Jan 20, 2018
I tried filled a tdr for train diverting on 17/05/2017 but still not get my refund amount. Of 1480 against the ticket.
Pnr - [protected]
I have mailed a lot of time. (Ticket i'd: 6525709 last mailed)
I have talked to customer care executive a lot of time.
But they...
Complaint comments  Read comments Complaint country Lucknow, Uttar Pradesh, IndiaComplaint category Railways

Zaakpay.com — refund of irctc ticket-reg

 gdcruise01 on Jan 20, 2018
Dear sir/mam,
I was booking a ticket through irctc rail connect with my account (Username:gdcruise01) from cbe to kpd. I had chosen mobikwik as mode of payment. After booking, an amount of 230 had been debited from my account but i couldn't get any ticket. It displayed as transaction...
Complaint comments  Read comments Complaint country Coimbatore, Tamil Nadu, IndiaComplaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — refund not credited.

 goku141296 on Jan 20, 2018
I haven't received the refund amount for my ticket which where not booked for invalid error. It is showing that the amount has been credited to my bank but i haven't received any amount in my bank or wallet as well.
Following are the transaction id:
[protected]
[protected]br...
Complaint comments  Read comments Complaint country IndiaComplaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — refund for pnr 8665559189

 Mayur Raja on Jan 20, 2018
Hi,

Worst service ever. Online refund status shows sent to bank and called bank they never received refund request. Called customer care and as expected pathetic service, they ask for ticket number which is never received by email even after sending refund request with registered...
Complaint comments  Read comments Complaint country IndiaComplaint category Railways

Indian Railway Catering & Tourism Corporation [Irctc] — refund of irctc booking

 durgesh44 on Jan 20, 2018
Hi,
I have booked tatkal tickets on irctc website on 11th january using sbi net banking and via mobikwik payment gateway. But i canceled the ticket and irctc has refunded my money back on 12th jan 2018 but i haven't received it yet.
In irctc account the status shows that the payment...
Complaint comments  Read comments Complaint country Valsad, Gujarat, IndiaComplaint category Railways

Paytm Mobile Solutions — not refund paytm travel train ticket amount

 kainumesh on Jan 20, 2018
I make a ticket on 17 jan of 18 jan jodhpur to delhi train no 22481 pnr no is [protected] and paytm booking id is [protected]
Dear sir my paytm wallet no is [protected] i paid 1490 from my sbi atm card
I have not received any payment from paytm and irctc or no any massage regards...
Complaint comments  Read comments Complaint country Ghaziabad, Uttar Pradesh, IndiaComplaint category Railways

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