Railways Complaints

Hi Team,

My family luggage got stolen at new Delhi station on 12 June, 2017 at 3am from waiting room.
Cash, Tickets, Atm cards, mobile everything is lost. My brother went to file a complaint to Railway Police, GRP, Delhi police but no one were ready to help and lodged...

I am using smart card for railway ticket bookings, I am happy with it. But just wanted to report one issue which i have faced twice due to faulty ATVM machine in Malad east. I booked a ticket and money got deducted but no ticket was printed. Also the machine did not show any error. This is not...

Sir.
I have boarded from nagpur station to ahmedabad in Howrah Ahmedabad Exp. 12834. in 2nd AC. I noticed that the condition of coach is worst and the very strong bad smell observed in both side toiled, when I asked to coach attendent for cleaning schedule of toilet, then he told me...

Happened to go 2Katra station on25th instant.Toilets condition horrible.Two were out of order&closed.The other'two, one for ladies and other for gents was so stinking and floor filled with water.One has to lift his/her garments to enter toilet.No tap was working.One lady started to vomit.When...

Sir, I am working in Kerala State Electricity Board Limited as Senior Superintendent at Electrical Section Chittari. I'm traveling to my work place from my home and back thrice every month.
Yesterday I boarded Maveli Express from Kanhangad to cherthala. At Kannur, one TTE, Mr P Meena,...

Hi support team,
I booked a ticket from Lucknow NR (LKO) to Ghaziabad (GZB) for 15624/KYQ BGKT EXPRESS on 20-Jan-2017 and date of journey was 22-Jan-2017.
For some reason the train got delayed for more than 3 hours and the passenger did not travel. I filed TDR for the same in...

Yesterday I was visited from Ghy to Slgr. That was my very bad experience. In my journey i have not found any TT and police man. Four young boy playing cards whole night and no one was there to stop them. They were soughting and switch on the light whole night. Request to all the Rly dept. Plz...

Dear Sir,
I have booked a tatkal ticket fom Pune to DANAPUR(IDNR) on dated 24 June 2017 and unfortunately my transaction gets failed. I have received refund Message notification from IRCTC, but refunded amount still not credited in my Account.

Please find below details:br...

This is not the first time that Railway is failed to deliver in terms of booking normal or tatkal tickets. Without booking anything from my IP address, it gives this error (as written in subject). Railway has the habit of saying the shared IP is being allocated to multiple people by ISP whereas...

Hi team,

I have booked a ticket from app and i got deduction of amount twice from my respective account.
Booked ticket transaction id is 100000876607585 and the pnr for that ticket is 8547641686.
I got deduction of amount twice of amount 602.21 rupees.
Just...

I am traveling in 12346 down Saraighat Exp.
my PNR no. is 6700179867
In saraighat exp. coach no. S8 too many passengers are traveliing without Reservation but General ticket but its a gathering situation created in this coach and in reserved sit are blocked the unreserved person...

Sir,
Most respectfully I bev to inform you that in the toilets at Bankura rail station, (Dist.-Bankura, State-West Bengal) there is a toilet guard, asking money of Rs.2 for urinal but there is a signboard from India rail where is written as "urinal is free".
More the toilet...

Since the traveller, my mother, Mrs. Manju Gupta (aged 62, PNR 2560987623) did not have much luggage, she decided to board the train in question (12191) from NZM instead of NDLS which is nearer to our home (Mayur Vihar). On reaching station, they confirmed the platform from display board and...

I cancelled my ticket on 14th June, 2017 which i booked via ITZ'S payment gateway. The amount should have been refunded by 17th June, 2017 but has not been refunded even after 10 days. According to IRCTC the ticket has been cancelled and the amount has been sent to ITZ but the refund has not...

Dear Sir,

I have booked few tickets at Rly counter through ATM payment but the tickets booked on 4th March 2017 have taken same charge as printed on the tickets.

But ticket taken on 8th April 2017, the charges printed on ticket and money deducted from account is...

Hi, i'm travelling from kalayan to coimbatore in train no.11013, the coach no. S9, 55. Ttr not available in this coach we are unable to know our rac status, and i saw some persons taking general ticket and getting berth in s9 with some fine paid.
Where rac peoples are not getting their...

Pa partha754
on Oct 14, 2014
+1

Dear Sir,
My irctc registration is successfully completed. I also get my mobile verification code through my mobile sms. But I don't get any email from irctc for which I complete mobile verification.
My email id is...

Sir/mam,
I filed a tdr on 11/06/2017 due to train running more than 3 hour late under pnr no. 2432718662 and reference no.100000166397340.
I also emailed the concern to care@irctc.co.in but there is actual care for customer as i have not received any reply in 10 days.
So...

This is about a coolie in balasore (Bls) on platform no2 who looted me with 700/- for just packing my bike to mathura in parcel office and no one raised voice for it. He also took away my whole petrol from my bike's tank and told me to complain after i raised my voice. Please help me sir he...

I was travelling from nzm to brc in gujrat sampark kranti on 20/06/2017 and i have order our food at kota ju station which arrive at 19.50 pm, my reference no is 968505 we got all the confirmation and delivery person contact number when our train reach at kota ju station.. Were it halt for 10...