EB — Eb Reading

Last reading they taken on August after that my reading is not taking by them and the amount is also not reflecting in online. Every time I am going to TNEB office and pay the bill with fine. I am in flat and few of the people in my flat having the same issue. Every time they are telling some story for not generating bill. So I am paying late fee because of their negligence. Even Engineer is not ready to take up my complaint. please help me to get my EB bill automatically not like going to office multiple time personally to upload my reading details. My TNEB office is Karayanchavadi, Chennai - 56.