eBay — Cheating by sending dummy phones

Address:	400063
Website:	ebay.in

I have ordered an I phone 16gb, silver color on 20th Oct and the phone that was delivered to me was micro-max 3 dummy phones .They asked me to send the picture of the phone delivered, i have sent the same PFA .

Claim ID: 1365721
PaisaPay ID: [protected]
Item number: [protected]

i have paid 39000 to eBay for dummy phones which was delivered . Now all i have to do is beg for my money or phone .

They asked me 20 days for the resolution and within 20 days you will get the replacement of the phone . i waited for that 20 days .I did not get any calls from Ebay anytime after that as well . On 10TH Nov i called them first asking for the update and surprisingly they have no update on the system No claim ID nothing . i explained the concern to one person and when he couldn't find any solution he cuts the call .

I called Ebay 5 times on 10 Nov they asked to wait for 24 hrs saying the seller has to respond us . Next day i again called 4 times and again they asked for 24 and repeats for 12 Nov and 13 Nov .

Today again when i called i get the same response and i told them to connect me to supervisor . The person was stubborn before to even connecting to the head .

later when he connects, she again repeats the same thing and tells me the seller is not updating us on the same . we need 48 hours to resolve your issue . I am sure this cheater company would not give me the phone . All i expect is my amount to be refunded so that i don't have to waste my energy with this everyday .

I have been mentally tortured for buying this phone from Ebay . Explaining same things every day and waiting for the update and again fighting for it .

i have never seen such bad service is from any online company .eBAY gives dummy phones to customer and make them run behind them for money .

- NIKITA - [protected]
- VASISHT – [protected]