Ebay.com — Defective product received and no refund

Address:	Bangalore, Karnataka, 560040
Website:	Www.ebay.com

My paisa pay id:[protected], i bought i phone on ebay one month ago, as soon as i received the product is not functioning because of some hardware defect. Immediately we raised the claim but from that day till today am calling their customer care but they are least bothered abt our concern and always gifs a programed answer like within 42 hrs i ll get a call bt i have nt receivd any resolution for the claim... its really frustating., because no one is there to respond also. Ebay its the worst site i ever seen and their representatives are unbelievably irresponsible. I need justice from this cheaters. Kindly help me..