[Resolved] eBay — eBay customer money trapped

evergreensuketu

from New Delhi, Delhi

Address:

Bangalore, Karnataka

I had raised ebay guarantee claims since last 3 months and those were supposed to be closed with eBay coupons by 14 th April 2014 . Till now I have not received those coupons. I contacted ebay customer care several times, and during chat, eBay person ends the chat saying, claims will be resolved in a week, like this its been around 16 weeks. Ebay customer care guys keep saying that they have sent me coupons, in spite they have not . So this time I have marked consumer forum in CC, to inform them about this fraud by eBay. I have contacted ebay several times, but they have not answered my doubts and neither they have sent me coupons. My money is trapped with eBay and they just doing nothing for that coupon resolution. JAAGO GRAAAHAK JAAAGO...STAY AWAY FROM EBAY...

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

eBay.in customer support has been notified about the posted complaint.

Jul 10, 2014

Updated by evergreensuketu After posting complaint on consumer forum also ebay is not caring for resolving this issue, please let me know how do I proceed further so that I can get my money back as well as compensation for mental harassment caused by ebay. I contacted around 15 times with ebay customer care team, I have those many complaint ID which ebay gives each time they take our complaint, each time they said it would take max to max 5 working days, many customer care guys and gals named Pranali, Hemalata, Sunita, Saraswati, promised deeply that they will try personally their best to resolve this claim, I trusted them, but after that also no result.

I require compensation for this mental harassment caused by ebay people.